Terms and conditions – Cancellations and Refunds
WSET Level 1
Every student is required to present authorised photographic ID at all examinations
1) Full payment for the course and completed booking form must be received 2 weeks prior the course commencing. Only then is your booking confirmed.
2)Cancellations of confirmed bookings will be accepted up to 2 weeks prior to the course commencing with an administrative fee of $50 and full cost of study materials deducted from the amount originally paid. The remaining cost of the course will be refunded to the bank account provided by a student.
3) No refunds will be given for any places cancelled with 2 weeks before the course commencing.
4) Student can chose an option of moving the date of the course and being reassigned to the next available course date. Transferring to an alternative date or changing the name of the person attending the course will occur a $50 administration fee and the cost of any studying materials will also be charged to the payee. This is only available up to 2 weeks before the course commencing.
All transfers must be made in writing by email: bookings@tsws-wine.com
5) We reserve the right to cancel or reschedule any course.
6) We reserve the right to ask any person to leave the course if their behaviour is deemed and disruptive or unacceptable.
7) You must be of legal drinking age in the country where you are attending the course to participate in any alcohol tasting.
8) Please note all transfers are subject to availability on alternative course/examination dates.
9) You can transfer your WSET Level 1, 2, or 3 exam date up to 15 days before the exam. The rescheduling fee is $50 per person.
10) After booking the exam date You will be able to cancel that date up to 15 working days before the exam, if anything changes after that you will need to pay for the new exam which is $80.
The exam fee is included in the course fee only if you book the exam on time. You must schedule your exam within 6 months from the start of your course .
10)You must email TSWS to let us know at least 6 weeks before the start of the course if you need any special requirements.
In the event of cancellation students will be provided a full refund
By making a reservation online you confirm that you have read and understood the terms out lined above.
WSET Level 2 and 3
Every student is required to present authorized photographic ID at all examinations
1) Full payment for the course and completed booking form must be received 2 weeks prior the course commencing. Only then is your booking confirmed.
2)Cancellations of confirmed bookings will be accepted up to 2 weeks prior to the course commencing with an administrative fee of $50 and full cost of study materials deducted from the amount originally paid
3) No refunds will be given for any places cancelled with 2 weeks before the course commencing.
4) Transferring to an alternative date or changing the name of the person attending the course will occur a $50 administration fee and the cost of any studying materials will also be charged to the payee. This is only available up to 2 weeks before the course commencing.
All transfers must be made in writing and sent by email
bookings@tsws-wine.com
5) We reserve the right to cancel or reschedule any course. In case the event of course cancellation full refund will be issued back to the student. If the student receive the study materials and the course is cancelled full cost of study materials will be deducted from the refunded amount.
6) We reserve the right to ask any person to leave the course if their behaviour is deemed and disruptive or unacceptable.
7) You must be of legal drinking age in the country where you are attending the course to participate in any alcohol tasting.
8) Please note all transfers are subject to availability on alternative course/examination dates.
9) You must email TSWS to let us know at least 6 weeks before the start of the course if you need any special requirements.
10) After booking the exam date You will be able to cancel that date up to 15 working days before the exam, if anything changes after that you will need to pay for the new exam which is $180 for level 2 and $260 for level 3.
11) You can transfer your WSET Level 1, 2, or 3 exam date up to 15 days before the exam. The rescheduling fee is $50 per person.
The exam fee is included in the course fee only if you book the exam on time. You must schedule your exam within 6 months from the start of your course .
By making a reservation online you confirm that you have read and understood the terms out lined above.
The course fee is inclusive of postage and is calculated on the postage address supplied for the receipt of course materials. Fees for lecture-based include study material, all samples, tuition and examination. Course materials will be posted to a student’s home address on confirmation of payment of fees. The pack is bulky and requires a signature – please indicate an alternative delivery address if necessary. It is essential that a daytime telephone number is provided on your booking form. Please note that your email addresses will be sent to our distribution centre to enable your materials to be tracked by you to ensure delivery. If you do not wish your email to be sent, to this secure third party, please contact TSWS before booking to arrange another method of receiving materials. It is important for the student to provide a complete and accurate delivery address and make sure someone is available to receive the package, at that address, at the prescribed time. Any materials returned to our distribution centre, having not been successfully received by the student, will automatically result in an additional cost of return being charged.
Please find below the exam re-sit fees:
- WSET Level 1 Exam Resit $100
- WSET Level 2 Exam Resit $180
- WSET Level 3 Exam Resit – Tasting $100
- WSET Level 3 Exam Resit – Theory $150
- WSET Level 3 Exam Resit – Theory + Tasting $260
Please find below the exam re-sit fees for exams online:
- WSET Level 1 Exam Resit $160
- WSET Level 2 Exam Resit $240
